Managing Change

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Strategies for succinct informal communication

To get your message across quickly and effectively it is important to be succinct. In formal communication settings (e.g. in presentations) where you are able to think ahead and prepare what you are planning to say, this is more easily done. In informal communication situations (e.g. when you have bumped into someone at the coffee machine), succinctness can be more difficult to achieve. Here are some strategies you can use to be more succinct in these informal communications:

1.     Get to the point: Start with the most important message or idea first. Avoid lengthy introductions or small talk that may distract from the main point.

2.     Think in bullet points: Bullet points can help to break down complex information into smaller, more manageable chunks. Shaping your conversation in this way can also help to emphasise the key points and make them more memorable.

3.     Avoid repetition: Repeating the same information can be redundant and make the message seem longer than it needs to be. This can lead your listener to simply get bored and switch off. Use synonyms or paraphrases instead to keep the message concise.

4.     Use the active voice: The active voice is more direct and concise than the passive voice. It also makes the message more engaging and easier to understand.

5.     Cut out unnecessary words: Use simple language and avoid unnecessary words or phrases that add little to the message. For example, instead of saying "In my opinion, I think that..." simply say "I think...". Cutting out padding and waffle enables you to be more clear and straightforward in youir communication.

6.     Practice: Practice being succinct in your communication. Write down your message and practice saying it aloud to yourself or to someone else. This can help you identify areas where you can improve and make your message more concise.

Finally, in all situations be clear about two things: (1) what you wish to achieve in the conversation (e.g. to convey a piece of information, to foster a warm relationship, to influence a decision) and (2) the information and style needs of the other person. By keeping this in mind and using these 6 strategies, you can communicate more succinctly and effectively.

If you would like to develop your communication effectiveness, get in touch to see how coaching can help you. e: enquiries@managingchange.org.uk